EMAIL STRATEGY


working closely with brand, copy, design, product and marketing teams I crafted copy and communications for the postmates Fleet of couriers spanning more than 200,000.

Email open rates rose from 11% to 42% within the first week of implementation.

contribution

> Copy Direction

> Brand Voice and Tone

> UX Copy

Team:

Andrew Shi / Senior Product Analyst

Andy Nguyen / Data Scientist

Michelle Chan / Product Designer

Lucas Pakele / Copywriter

Location: San Francisco, CA